FAQ

Stage 1

Before Registration

Can I attend classes immediately after completing payment?

The application process includes providing the applicant’s information, paying fees, and uploading documents. After all the aforesaid steps are completed, the applicant must wait for the TOC’s confirmation of his/her eligibility to complete the process. Successful applicants will also receive acceptance letters.
After receiving the acceptance letters, students must still wait until the institutions offering the course complete all administrative procedures and send the notices to formally join the courses.

Please complete your application as soon as possible to make sure you attend your selected courses without any delay.

How can I return to the application system to complete the required information/fee payment?

Please select the course you applied to on the home page to enter the application system.
Log in to the system using your registered username and password.
Once you log in to the system, you can return to the previous step of your application.

I am a foreigner. Can I become qualified for entry into Taiwan by taking TOC courses?

No. The TOC allows students to select this course on a distance-learning basis. Students will not be able to apply for entry into Taiwan as degree students.

Are there any academic qualification requirements for applications?

This program aims to provide members of the public in Taiwan and from abroad with a distance learning platform. Those who wish to join an undergraduate course must hold an academic certification at the level of high school/vocational school or equivalents, and those who wish to join courses in a master’s program must hold a bachelor’s degree. Those with student status are recommended to take elective courses at their universities or inter-university courses.

If the number of applicants exceeds the number of places available in a course, how does the TOC decide which students to accept?

After eligibility and payment are confirmed, an acceptance letter will be sent via email according to the order in which applicants submitted their applications.

I only hold a high school/vocational degree. Can I take courses for master's degree programs?

Each student can take up to 4 credits each semester, and the schedules of the selected courses must not clash.

How many course credits may I take in one semester?

Each student can take up to 4 credits each semester, and the schedules of the selected courses must not clash.

How do I pay the fees? Can I request a refund after making a payment?

Enter the application system; after you have filled in all of your information, you may pay the fees on the system using a credit card.
According to our regulations, refunds cannot be processed after payment has been completed. Please check your eligibility and carefully evaluate whether the course contents meet your requirements before applying.

Stage 2

During Classes

Can I cancel a course and request a refund before it begins?

No. Accepted students must attend the courses according to the relevant regulations of the universities offering the courses. Withdrawal or deferral is not permitted.

Can I withdraw from a course after it begins if I realize that it does not meet my expectations?

No. Please carefully evaluate your learning needs and check if the course contents meet your expectations before applying and paying the fees.

How may I request refunds?

Refunds cannot be processed after payment has been made, except for the following situations.
Those who are unable to continue to attend a course because it has been closed, fully enrolled, or changed, or those who do not meet the eligibility criteria, or have overpaid fees, will be refunded via bank transfer the paid amount minus 600NTD for the application fee. Please fill out the Refund Application Form and submit it to the TOC for processing.

Can I use the libraries and other related resources on campus if I am undertaking a TOC course?

Apart from attending courses on campus, TOC students may not have access to campus resources such as libraries, health centers, sports centers, swimming pools or parking discounts, etc.

Stage 3

Courses Completed

How can I know my grade after completing a course?

The completion requirements for each course shall be determined based on the relevant regulations of the university that offers the course, which shall also issue a grade report at the end of the semester.

How can I apply for a credit transfer after completing a course?

If in the future a TOC student enrolls in a university, he/she may apply for a credit transfer in accordance with the applicable regulations of that university.

Contact Us for More Information

 

02-7749-1111 #5502
kathylin@ntnu.edu.tw
Mon.-Fri. 9am – 12pm / 2pm – 5pm (GMT+8)

 


    captcha